> For the complete documentation index, see [llms.txt](https://docs.repool.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.repool.com/repool-fund-os-platform/banking/banking-faqs.md).
# Banking FAQs
What is my minimum account balance requirement?
All fund bank accounts have minimum balance requirements. Managers can find the specific minimum balance requirement details in the 'Fees and Services' section of their Statement of Work (SOW).
To avoid bank-related interruptions, all managers should consider their minimum balance requirements before fulfilling redemptions or sending outgoing wires.
Why do I have a pending balance?
Funds that have settled into the fund bank account but are still awaiting approval from Repool and/or the manager are represented as a pending balance.
Where is my wire?
There is a common misconception that wires settle instantly or within a few hours, but this is not true. Wires can take 24-72 hours to settle, depending on various factors such as processing time, compliance of the processing/sending bank, and batching of wires, among others. Repool does not have special visibility into your incoming or outgoing wires, and this is the industry norm.
All outgoing wires are reviewed by Repool to verify the wire's intended purpose before they are processed and released. Once released, wires can take 24-72 hours to settle at their destination.
My investor sent a wire. When will I have access to the funds?
There is a common misconception that wires settle instantly or within a few hours, but this is not true. Wires can take 24-72 hours to settle, depending on various factors such as processing time, compliance of the processing/sending bank, and batching of wires, among others. Repool does not have special visibility into your incoming or outgoing wires, and this is the industry norm.
Investments cannot be accepted until the wire has settled in the fund bank account and the investor has cleared Repool's KYC process. The KYC process typically takes 24 hours after the wire is received.
When a wire is received and is pending Repool KYC approval, you will see that the investor has initiated an investment. Once the KYC approval is received, the investment becomes available for manager approval, and the funds are immediately accessible.
Where are my bank account instructions?
Your Repool fund back account instructions can be found in the 'Account Details' section of the Banking page.
These wire instructions should be used when transferring funds from brokerage accounts to the fund bank account. However, these details should never be disclosed to investors who are attempting to make investments. All investors receive unique wire instructions upon completing the subscription process, enabling Repool to automatically associate investments with the appropriate investor profiles.
What are my wire fees?
There are no wire fees associated with the Repool bank account for incoming or outgoing wires.
How do I pay an expense?
Expenses can be paid through the Banking page by initiating the 'Send a Wire' workflow and using the transaction purpose 'Expenses'.
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